Skip to Content

PR Services

AI Discoverability: How PR Shapes the Story AI Tells About Your Brand

AI engines are becoming the gatekeepers of your brand’s narrative. We make sure the story they tell about you is the one you want told.
Logo for Perplexity Logo Logo for Claude Logo Logo for Copilot Logo Logo for ChatGPT Logo Logo for Gemini Logo
Logo for Perplexity Logo Logo for Claude Logo Logo for Copilot Logo Logo for ChatGPT Logo Logo for Gemini Logo
Logo for Perplexity Logo Logo for Claude Logo Logo for Copilot Logo Logo for ChatGPT Logo Logo for Gemini Logo

With AI Discoverability, go from being found to being understood.

Control how AI engines represent your company, your products and your executives. We leverage earned media—the content source AI engines trust most—to build, shape and evolve the narrative that AI tells about your brand.

AI Is Telling Your Story, Whether You Like It or Not

A collection of torn newspaper clippings arranged in a collage style on a textured background

The question isn’t whether AI is shaping your brand’s story. (It is.)

The question is whether you’re influencing it.

When a prospect, investor, journalist or partner asks ChatGPT, Claude, Perplexity or others about your company, they get an answer. That answer isn’t a list of links to sort through. It’s a fully formed narrative of who you are, what you do and why you matter.

In the eyes of AI, PR and marketing efforts are no longer disconnected.

In the past, individual marketing efforts and PR stories could float around disparately without a consumer ever seeing how they all come together to paint a bigger picture of a brand. A press release lived in one place, a byline in another, a product review somewhere else. No single audience member was synthesizing all of it.

Now, that’s changed.

AI is creating big-picture narratives that are available to users on demand.

AI engines are seeing all of those pieces very clearly and quickly. And it’s using them to shape authoritative assessments of companies and brands that are available to users on demand. On top of that, this narrative is constantly evolving with each new data point that the company, or a third party, puts out about the company. This has never existed, until now.

You might recall around the end of 2016, when seemingly overnight, the business media went from never having talked about artificial intelligence in business to ubiquitous coverage of its applications in marketing. Behind this was New York City-based PR and Communications agency Channel V Media.
Forbes logo

Go from being found to being understood.

We’ve been shaping narratives since 2008, and working at the intersection of PR and AI for over a decade. In 2016, Channel V Media helped take AI mainstream in the media when we broke one of the first AI companies into major media outlets. Forbes later credited our firm with taking AI mainstream.

But what’s happening now is different. AI isn’t just something we promote for our clients. It’s become the lens through which audiences discover, evaluate and form opinions about every company.

Search engines are being replaced by answer engines.

Consumers and business buyers are doing more self-led discovery than targeted discovery. Instead of clicking through Google results, they’re asking AI a question and getting a direct answer. That answer is assembled from every signal you and others put into the market.

This means that narrative-driven PR strategies now have a second, compounding effect. They don’t just reach humans, they feed the AI engines that shape how millions of people learn about companies from that point forward.

The Stakes

52% of Marketers

say PR directly influences how AI engines present their companies.

43% of AI Narratives

come from traditional media sources—making earned media the single largest input into how AI positions companies.

75% of AI Inputs

are influenced by PR. PR directly impacts earned media coverage, and delivers much of the owned content, industry reports and data that AI prioritizes.

How We Do It: CVM’s AI Discoverability Process

Influencing AI engines isn’t a one-time optimization. It’s a strategic discipline that we build into our PR programs from day one and monitor throughout the engagement. Here’s how it works.
  • Step 1: Audit Your AI Narrative

    We analyze how your company and your competitors are represented across ChatGPT, Claude, Perplexity, Gemini and other generative engines.

    We test dozens of queries—the ones your prospects, investors and partners are actually asking—and document exactly what each AI engines say about you.

    The output is an AI Discoverability Analysis that maps your visibility across five categories: brand queries, industry-specific searches, service-specific searches, problem-based searches and review/recommendation queries.

  • Step 2: Identify Narrative Gaps

    We compare what AI engines are saying about you against how you want to be positioned.

    Where are the disconnects? Where are you invisible for high-value queries that competitors own? What outdated or inaccurate content is AI referencing?

    We also audit the signals AI is drawing from—your Clutch profile, press coverage, owned content, third-party reviews and analyst mentions—to identify which sources are helping and which are hurting.

  • Step 3: Build a PR Strategy That Feeds AI

    This is where AI discoverability and PR converge.

    We use these findings to inform a PR roadmap built specifically to close the narrative gaps AI has revealed.

    Every PR initiative we undertake is designed with dual impact in mind: reaching human audiences shaping the AI narrative from that point forward.

  • Step 4: Monitor, Measure and Iterate

    AI narratives evolve with every new piece of content that enters the market.

    We run ongoing AI audits—following individual PR initiatives and over time—to track how your narrative is shifting, measure the impact of specific placements and adapt the strategy based on what’s working. This means we can show you, concretely, how a specific campaign changed what AI engines say about your company.

e>

How We Build a PR Strategy That Feeds AI

Earned Media Placements

in the publications and formats AI engines weight most heavily

Thought Leadership

that establishes your executives as authorities in the categories AI associates with your industry

Data and Research Releases

that give AI engines citable, quantified claims about your company’s impact

Curated Press Releases

crafted with the specific language, keywords and structured data that AI engines extract most readily

Client Success Stories With Metrics

that provide the concrete, results-driven evidence AI uses when making recommendations

How your brand gets described when you’re not in the room matters enormously. That now includes what AI platforms say about you.

AI visibility lives inside CVM’s PR practice. The narrative coherence, the messaging consistency, the way every placement builds Sherweb’s narrative in the market. That is the work that AI platforms pull from, and CVM was doing it while most agencies were still figuring it out.
Julie Linzer, Communications Lead
Sherweb
Logo for Sherweb-Logo-White-Transparent Logo for GFT Logo Logo for Meteomatics Logo Logo for Sopra Banking Software Logo Logo for Eton White V2 Logo for PaceMate-logo_white Logo for Opera_white Logo for Humand_white Logo for First-Insight-Logo_white Logo for Colorado-Springs_white Logo for Climavision Logo - White
Logo for Sherweb-Logo-White-Transparent Logo for GFT Logo Logo for Meteomatics Logo Logo for Sopra Banking Software Logo Logo for Eton White V2 Logo for PaceMate-logo_white Logo for Opera_white Logo for Humand_white Logo for First-Insight-Logo_white Logo for Colorado-Springs_white Logo for Climavision Logo - White
Logo for Sherweb-Logo-White-Transparent Logo for GFT Logo Logo for Meteomatics Logo Logo for Sopra Banking Software Logo Logo for Eton White V2 Logo for PaceMate-logo_white Logo for Opera_white Logo for Humand_white Logo for First-Insight-Logo_white Logo for Colorado-Springs_white Logo for Climavision Logo - White

Find Out What AI Is Saying About You

Why we collect your information

This form collects your information so we can contact you to assess if our service would be beneficial for your company.


Why we collect your information

This form collects your information so we can contact you to assess if our service would be beneficial for your company.

Our work.
Your inbox.

Subscribe to our newsletter for the latest scoop on relevant industry conversations.

Questions About AI Discoverability That Companies Often Ask

What is AI discoverability?

What is AI brand discovery and how does it relate to AI discoverability?

How does PR influence what AI engines say about a company?

How do you audit what AI engines know about our company?

Can you actually measure the impact of PR on AI engine results?

How is this different from traditional SEO?

What types of content do AI engines weigh most heavily?

How long does it take to see results from an AI discoverability strategy?

Do press releases affect how AI engines represent us?

We’re a B2B company. Is AI discoverability relevant for us?