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AEO Services

Answer Engine Optimization (AEO) Agency Built on PR

Channel V Media helps B2B brands get cited, accurately described and recommended across ChatGPT, Perplexity, Gemini, Claude and Google AI. We combine technical AEO, answer-ready content and earned media to influence the sources and signals AI engines use to form answers.
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What is answer engine optimization? It is how your brand earns a place in the answers themselves.

Answer engine optimization (AEO) is the practice of earning your brand a place in the answers AI engines give: getting cited as a source, described accurately and recommended when buyers ask who to work with. The market uses several names for the same discipline, including generative engine optimization (GEO), LLM SEO and AI SEO. Whatever the label, the goal is identical, and it is not a ranking. It is what the engine says. AI expertise before AI search existed. Forbes credited Channel V Media with helping take artificial intelligence mainstream, through our work with Albert AI, back in 2016.
You might recall around the end of 2016, when seemingly overnight, the business media went from never having talked about artificial intelligence in business to ubiquitous coverage of its applications in marketing. Behind this was New York City-based PR and Communications agency Channel V Media.
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PR Is the Missing Layer of AEO

SEO helps AI find you. Content helps AI understand you. PR gives AI independent reasons to believe you.
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SEO and content are the foundation, not the whole job.

Google says it plainly: SEO fundamentals remain the foundation of visibility in AI search. We agree, and we handle that layer. But foundations are table stakes. Every serious provider optimizes site structure, schema markup and content. When a buyer asks an engine which provider to trust, the engine also triangulates what independent sources say about you, not just what your homepage says. That is the input the engines actually cite, and it is the layer most AEO providers cannot deliver.

Earned media gives engines evidence you cannot publish yourself.

Traditional media makes up roughly 43% of the sources ChatGPT says it references for its answers, according to our 2026 Attention Economy PR Report.

Engines weigh independent, credible sources most heavily when they decide which brands to cite and recommend. Coverage in the publications they already trust is the input that changes what they say, and placing that coverage is what PR does.

You cannot publish your own credibility.

A brand can say anything about itself on its own site, and the engines are built to know that.

Third-party validation is the currency of AI answers, and it cannot be minted on your own domain. That is what an SEO shop bolting digital PR onto a technical checklist cannot replicate: the media relationships and the newsroom judgment that get a company written about on its merits.

What Our AEO Services Include

Whether you searched for an AEO agency, an AI SEO agency or a GEO consultancy, the work spans the same four layers. Here is what an engagement includes, and where we differ.
Technical foundations. Crawlability, indexing, entity clarity, structured data, internal linking and site architecture, so engines can find and parse what you publish. We handle this layer directly or alongside your SEO team.
Owned authority. Answer-ready pages, proprietary research, executive profiles, case studies and clear category language, so engines have something accurate to extract.
Earned authority. Editorial coverage, thought leadership, expert commentary and data-led stories in the publications engines cite, so engines have independent reasons to recommend you. This is the layer we lead with, and the one SEO-led providers cannot replicate.
AI measurement. Benchmarked prompts, citation tracking, competitive visibility, narrative accuracy and AI-referred traffic, so movement is measured rather than asserted.

How CVM’s AEO Compares

CapabilityTraditional SEOSEO-led AEOCVM AEO
Technical optimizationYesYesYes
Answer-ready contentYesYesYes
AI prompt monitoringNoYesYes
Entity and narrative strategyNoSometimesYes
Earned mediaNoSometimesCore
Major media relationshipsNoNoCore
Executive authority buildingNoNoCore
AI narrative measurementNoYesYes

A narrative-driven approach takes you from being found to being understood.

We’ve been shaping narratives since 2008, and working at the intersection of PR and AI for over a decade. In 2016, Channel V Media helped take AI mainstream in the media when we broke one of the first AI companies into major media outlets. Forbes later credited our firm with taking AI mainstream.

But what’s happening now is different. AI isn’t just something we promote for our clients. It’s become the lens through which audiences discover, evaluate and form opinions about every company.

Decision-makers are doing more self-led discovery than targeted discovery.

Search is becoming increasingly answer-led. Instead of clicking through Google results, they’re asking AI a question and getting a direct answer. That answer is assembled from every signal you and others put into the market.

This means that narrative-driven PR strategies now have a second, compounding effect. They don’t just reach humans, they feed the AI engines that shape how millions of people learn about companies from that point forward.

How We Do It: CVM’s AEO Process

Answer engine optimization is not a one-time fix. It is the process behind our AI visibility practice: built into our PR programs from day one, measured against a baseline and monitored throughout the engagement. Here’s how it works.
  • Step 1: Audit Your AI Answers

    We analyze how your company and your competitors are represented across ChatGPT, Claude, Perplexity, Gemini and other generative engines.

    We test dozens of queries—the ones your prospects, investors and partners are actually asking—and document exactly what each AI engine says about you.

    The output is an AI Discoverability Analysis that maps your visibility across five categories: brand queries, industry-specific searches, service-specific searches, problem-based searches and review/recommendation queries. Ask to see a sample analysis and we will walk you through one.

  • Step 2: Identify Narrative Gaps

    We compare what AI engines are saying about you against how you want to be positioned.

    Where are the disconnects? Where are you invisible for high-value queries that competitors own? What outdated or inaccurate content is AI referencing?

    We also audit the signals AI is drawing from—your Clutch profile, press coverage, owned content, third-party reviews and analyst mentions—to identify which sources are helping and which are hurting.

  • Step 3: Build a PR Strategy That Feeds AI

    This is where AI discoverability and PR converge.

    We use these findings to inform a PR roadmap built specifically to close the narrative gaps AI has revealed.

    Every PR initiative we undertake is designed with dual impact in mind: reaching human audiences and shaping the AI narrative from that point forward.

  • Step 4: Monitor, Measure and Iterate

    AI narratives evolve with every new piece of content that enters the market.

    We run ongoing AI audits—following individual PR initiatives and over time—to track how your narrative is shifting, measure the impact of specific placements and adapt the strategy based on what’s working. We track whether new coverage enters AI citations and how your descriptions, recommendations and competitive visibility change after each campaign. Because AI answers vary between runs, we benchmark against a fixed prompt set, repeat queries where it matters, and record platform, date, model and search mode, so a change in the answers is a finding, not an anecdote.

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From Answer to Pipeline: What We Measure

AI share of voice, recommendation rate, citation frequency and citation authority, narrative accuracy, competitive win rate, and branded versus unbranded visibility, benchmarked per engine. Then the business layer: AI referral traffic and AI-assisted pipeline. AI visibility is now directly measurable in your analytics. ChatGPT tags the traffic it sends, and Google Search Console reports generative AI traffic separately. We measure AI visibility from answer to website to pipeline.

How We Build a PR Strategy That Feeds AI

Earned Media Placements

in the publications and formats AI engines weight most heavily

Thought Leadership

that establishes your executives as authorities in the categories AI associates with your industry

Data and Research Releases

that give AI engines citable, quantified claims about your company’s impact

Curated Press Releases

crafted with the specific language, keywords and structured data that AI engines extract most readily

Client Success Stories With Metrics

that provide the concrete, results-driven evidence AI uses when making recommendations

2016

Took AI mainstream through PR

Our work with Albert AI helped spark the first wave of mainstream business media coverage of artificial intelligence in marketing—before Salesforce, Oracle or other enterprise players had entered the conversation. Forbes credits Channel V Media with this achievement.

2016–2026

Built deep AI-sector expertise

We’ve represented AI companies across computer vision, marketing automation, conversational AI and machine learning, giving us a front-row seat to how the technology evolved.

2026 & On

Made AI visibility core to every engagement

As generative AI transformed how people research brands, we embedded AI narrative auditing into our standard PR process. Influencing AI engines is now a stated goal on every client account.

How your brand gets described when you’re not in the room matters enormously. That now includes what AI platforms say about you.

AI visibility lives inside CVM’s PR practice. The narrative coherence, the messaging consistency, the way every placement builds Sherweb's narrative in the market. That is the work that AI platforms pull from, and CVM was doing it while most agencies were still figuring it out.
Julie Linzer, Communications Lead
Sherweb

AEO in Action

100% Narrative Penetration for a Weather Intelligence Leader
Meteomatics

100% Narrative Penetration for a Weather Intelligence Leader

Over 16 months and 70+ placements, all 3 of Meteomatics’ core narratives achieved confirmed penetration across all 4 major AI engines, a 100% alignment rate. All four engines now rank Meteomatics as the #1 weather intelligence API and position it ahead of its best-funded competitor, without a single piece of comparative coverage.

Reversing a Negative AI Narrative in Two Months
Global Software Company

Reversing a Negative AI Narrative in Two Months

Before our campaign, 2 of 4 engines repeated a years-old scandal narrative about this global consumer software company as fact, and 3 of 4 cited a genre of takedown videos. Two months of sustained product, campaign and partnership coverage later, 0 of 4 engines repeat those claims as fact, the company’s rebuttals travel alongside the criticism, and every engine cites its flagship campaign by name.

Teaching Every AI Engine a Client-Coined Category
Fluency

Teaching Every AI Engine a Client-Coined Category

Fluency coined its own category, the Digital Advertising Operating System, and earned media taught it to the engines. As of July 2026, all four major AI engines lead with that framing, ChatGPT and Perplexity word for word; 3 of 5 core narratives hold strong penetration across every engine; and 3 of 4 engines name Fluency’s leaders. The engines even repeat the client’s own proof points, from its $3B in annual media spend to its 90% time-savings stat.

Shaping AI Narratives for a Global Cloud Solutions Provider
Sherweb logo Sherweb

Shaping AI Narratives for a Global Cloud Solutions Provider

Sherweb had strong product momentum, but AI engines were describing the company in narrow, outdated terms. Ninety-three placements later, 6 of 7 core narratives are confirmed across all 4 major AI engines, an 86% alignment rate. Every engine now describes Sherweb as an enablement partner rather than a reseller, engines repeat CVM’s exact headline language word for word, and share of voice against its closest competitor grew from 11.7% to 14.9% in a year.

Building Vertical Visibility in AI Search
Climavision logo Climavision

Building Vertical Visibility in AI Search

We conducted an AI engine audit for Climavision, a weather intelligence company, to assess how AI engines represented their capabilities across the energy sector. The audit revealed specific narrative gaps—areas where Climavision’s work with utilities, renewable energy companies and grid operators was invisible to AI despite active media coverage. We used these findings to reshape the PR strategy.

Understanding AI Reputation Across Global Markets
Major Marketplace

Understanding AI Reputation Across Global Markets

For one of the world’s largest marketplaces, we analyzed how AI engines represented the brand across multiple market dimensions—from product quality perceptions to supply chain narratives. This type of AI narrative audit is especially critical for companies operating in highly discussed, high-scrutiny categories.

Who This Is For

Our AEO programs are for any B2B company that wants to increase its awareness, build its reputation and educate the market on what it does. Above all, they are for companies that want to grow. When buyers ask AI engines who to trust, being described accurately and recommended is what turns visibility into growth. We work most often with technology, fintech, AI and SaaS companies, but the approach applies wherever reputation and third-party validation influence buying decisions. Every engagement starts with the AI Discoverability Analysis.
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Find Out What AI Is Saying About You

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FAQs About Answer Engine Optimization

What does an AEO agency do?

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Can AEO work without PR?

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