If Public Relations is the art of earning media attention, then media relations is one of its sharpest tools. In this guide, we answer the question what is media relations, explain how it works, why it matters and share the tools and tactics used to do it effectively—from monitoring the news cycle to building relationships with reporters to shaping perception at scale.
What is Media Relations?
Defining Media Relations in PR
Media relations is the practice of building and managing relationships with journalists, editors and media outlets to secure earned coverage that elevates your brand’s visibility and credibility.
Unlike paid media or advertising, media relations is about getting others—namely, respected third parties—to talk about you. And in a world where consumers and business buyers alike are increasingly skeptical of brand messaging, third-party validation matters more than ever.
Read More: The Differences between PR and Marketing: Explained
For B2C brands, media relations often works hand-in-hand with influencer marketing and social buzz. For B2B companies, it reinforces thought leadership and industry authority by positioning key executives and innovations in front of buyers and industry decision-makers, often through trade publications, podcasts and business media.
Regardless of your business model, media relations can be a powerful lever in your communications strategy—building trust, shaping perception, and opening doors that advertising dollars alone can’t buy.
Key Components of Media Relations
Media Monitoring
The first step to media relations is understanding the media landscape. For example, let’s say your company is a B2B software company; look at other B2B software companies and ask yourself questions like: what outlets are covering these companies? What reporters are writing about these companies? What types of stories are these companies included in? What spokespeople are these companies using? What topics are they speaking about?
Read More: B2B vs B2C PR: What’s the Difference
Media monitoring isn’t a one-time exercise; rather, it needs to be done on at least a weekly basis for as long as you are reaching out to reporters and trying to secure earned media coverage. If you work with a media relations agency, most will conduct media monitoring daily to ensure they are up to date on current news and trends.
Media Outreach
Once you understand the media landscape and have an idea to pitch that you think reporters want to cover, it is time to start media outreach. This typically begins with building a media list, including the reporters you want to contact.
Some media relations tips for creating a list are to ensure it is targeted, including only reporters likely to cover the story based on their past coverage and typical beat. For example, you won’t want to pitch a story about a new technology product to a reporter who mainly covers political matters.
Media Training
Before any company spokesperson speaks to the media, they should undergo robust media training. Speaking to the press is different from most other business interactions because everything you say is on the record. This means that everything you say can appear in print.
As a result, the company spokesperson should be able to provide clear and concise responses to the media’s questions in a quotable way. Media training provides media relations tips to spokespeople since this way of speaking is often not natural.
Driving Thought Leadership
The news cycle today is very fast, meaning that reporters and publications are usually only interested in covering what’s relevant today. This means that nearly every call with a reporter will pull what your company is doing, or your company’s news, into the wider context of current events in the industry. The ability to speak on these current events is often referred to as thought leadership.
There are different forms of thought leadership, sometimes it will just be one question on a media interview about your company’s latest news, sometimes there will be entire media interviews based on thought leadership and in other cases, the spokesperson may choose to write a contributed article or OpEd for a publication.
In a case where a spokesperson would like to write a thought leadership article, then you need to place the piece in a publication by pitching the corresponding editor. Writing and placing these pieces in collaboration with a spokesperson are commonly offered as one of the PR services agencies offer.
Crisis Management
Crisis PR is the work done to manage the public’s perception of a company before, during and after a crisis. In this scenario, it is the act of working with reporters to try and control the narrative and rebuild public trust.
Relationship Building
Relationship building in media relations means that you have a good rapport with a reporter. Establishing the relationship often comes over a few times of working with the reporter and demonstrating the qualities that every reporter looks for including pitching a good story, prompt responsiveness and the ability to provide all of the additional information a reporter needs for a story quickly.
Read More: How to Build Relationships with Journalists
Some media relations tips to building lasting reporter relationships are to only pitch reporters stories they might cover, understand what they will need for a story up front to try and get ahead of their questions and set reasonable expectations for what spokespeople can discuss.
The Importance of Media Relations
Building Credibility Through Media
The media is one of the many ways to gain third party validation that can lead to both direct, and indirect business benefits. By the media amplifying stories about your company, readers are more inclined to trust the company in the market. Working with a media relations agency allows companies and individuals to benefit from experts who’ve built credibility in the media before, so they have learned the tactics that might (or might not) work for your organization / individual.
Enhancing Brand Visibility
Brand awareness and visibility is one of the main benefits of media relations. To many marketing professionals, this is thought of as top of the funnel activity. By increasing the number of people who know about a brand, there is a better rapport for starting conversations.
Let’s say your company sponsors a conference, if nobody knows who your company is or what they do, the conversations at the conference will likely be high level and may not lead to return on investment. But if people at the conference already have that level of baseline knowledge, the company is more inclined to have conversations that may lead to sales down the line.
Influencing Audience Perception
Media relations doesn’t just raise awareness—it shapes how people think about your brand. That’s where its real power lies. In a market that’s more crowded than ever, it’s not enough to be known; you have to be known for something. Strategic media coverage helps define and control that narrative.
Take the rise of “healthy soda” brands like Olipop and Poppi. A decade ago, soda was synonymous with sugar and guilt. Now, thanks to smart media strategy, those same bubbles are being positioned as gut-friendly, functional, and wellness-adjacent. These brands didn’t just enter a category—they redefined it. That shift in perception wasn’t just about flavor or packaging; it was about visibility in the right stories, told by the right outlets, to the right audience.
The same logic applies across industries. A fintech startup working with a fintech PR agency might use thought leadership in trade publications to frame itself as the solution to outdated financial systems. A biotech firm might shift investor perception by placing stories that highlight its breakthrough R&D work. A retail brand might move from being seen as a legacy player to a cultural force through lifestyle media and founder profiles.
Media relations gives you the opportunity to insert your voice into conversations that shape your market. By consistently showing up with relevance and clarity, companies can reshape outdated perceptions, build credibility in new categories, and prime audiences for what’s next—not just what is
Media Relations Tips and Techniques
Crafting an Effective Media Kit
A media kit is a set of information readily available on your company’s website that reporters can use for any stories they are working on.
There are several different ways to design a media kit but they should always include some basic information such as your company’s logo, high resolution headshots of primary spokespeople, a team photo, information about the company, what it does, and more. Media kits typically won’t lead to media coverage on their own but they are helpful for any reporters considering covering your company.
How to Write a Press Release
Press releases are one commonly used media relations tool to engage with the press. There are some best practices you should follow when writing a press release including a clear and concise heading, catchy quotes, background information and more.
The most important aspect to a press release that will grab media attention, though, is the actual news it communicates. Company news such as mergers and acquisitions, product launches, new hires and case studies are all great news to center a press release around.
Read More: 30 Press Release Examples [Templates]
Media relations agencies mostly work day in and day out with press releases, so they can best advise what type of news warrants a press release, and what does not.
Utilizing Press Release Distribution
To most effectively gather media attention about your company’s press release, the release should be distributed in two ways. 1) Over a press release wire service. 2) Directly to the reporter’s emails.
Some reporters opt not to check the wire services regularly, or just simply don’t cover news from the wire services. To reach those reporters, reaching out to them with a personalized pitch along with the press release is the only way they will cover the news. Your media relations agency can often advise what press release distribution strategy is right for each piece of news.
Organizing Press Conferences
Press conferences are a method commonly used in public sector media relations where individuals or an organization gather a press pool in one room to learn more about a specific topic and ask questions. This allows the organization to maximize coverage about a specific topic at one time.
Tools and Resources for Media Relations
Media Monitoring Tools for Tracking Coverage
There are several media monitoring tools that make it easier for a company to track mentions of themselves in the press. These tools can often provide alerts on any new coverage, show trends over time and more to demonstrate how effective the organization’s media relations strategy is.
Skills Needed for Effective Media Relations
Effective media relations is often essential to help progress a company’s public facing goals. Some skills that traditionally lead to effective media relations are writing skills to work on press releases and pitches, interpersonal skills to manage media relationships and a knack for current trends to make a company relevant in the current news cycle.
Our Approach at CVM
At Channel V Media, our approach to media relations involves finding the intersection between what a company wants to say, what media outlets want to cover, and what audiences want to hear about. This includes leveraging media relations tools such as media monitoring, press releases and more to help your company secure media coverage that advances public facing goals.
If you want to learn more about how media relations can help your company achieve its public facing goals, reach out to our team.